Shipping policy

Shipping Policy

We strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please review the following information regarding our shipping procedures:

Processing Time:

• Orders are typically processed and shipped within 3 business days of receiving payment confirmation. Business days exclude weekends and public holidays.

Shipping Carrier:

• We exclusively utilize the United States Postal Service (USPS) as our primary shipping carrier.

Shipping Methods:

• We offer standard shipping for all orders, which typically takes 3-7 business days for delivery, depending on your location and USPS service availability.

Shipping Rates:

• Shipping rates are calculated based on the total weight of your order and the shipping destination. You will be able to view the shipping costs during the checkout process before finalizing your purchase.

Tracking Information:

• Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package through the USPS website.

Shipping Restrictions:

• At this time, we only ship to addresses within the United States. We do not offer international shipping.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to 8810 Long St. Unit 27 Lenexa, Kansas 66221

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping Returns

To return your product, you should mail your product to: 8810 Long St. Unit 27 Lenexa, Kansas 66221

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at Email for questions related to refunds and returns.